Insurance & Accounts

Depending on your health fund and level of insurance, you may find that your hospital stay is not fully covered and that you have a co-payment or excess to pay.

Private Health Insurance

Prior to your admission, we will undertake a health fund check to verify your insurance and provide you with an estimate of any out of pocket expenses. You will be required to pay this on admission.

You are not required to pay the portion of your account that is covered by your health fund as we will claim benefits on your behalf.

Self-Insured Patients

Self-insured patients are required to pay the estimated hospital account at time of admission.

Department of Veterans' Affairs

Department of Veterans’ Affairs (DVA) patients will have their account directly sent to the DVA for payment. DVA patients are responsible for calls made to mobiles, long distance (STD) and international (ISD) numbers. Local calls are free.

DVA patients are covered for shared room accommodation only. Should you elect to upgrade to a private room, you will need to pay $50 per night.

Workers Compensation & Motor Accidents Authority Insurance Patients

Workers Compensation and Motor Accidents Authority insurance patients will need to make arrangements to have their claim approved prior to admission. Our administration staff can advise and assist if required.

Other Charges

After you leave hospital you may receive bills for other charges incurred during your stay that are not the responsibility of the hospital and are therefore charged separately. These may include (but are not limited to) fees relating to:

  • Your treating doctor
  • Anaesthesia
  • A Surgical Assistant
  • Pathology
  • Radiology
  • Pharmacy
  • Allied health - including physiotherapy and occupational therapy
  • Phone calls to long distance (STD), international (ISD) and mobile numbers

We strongly advise that you contact your health fund to discuss your entitlements prior to your admission.